Help center
How can we help?
Guides for installing your eSIM, fixes for the usual hiccups, and a human when you need one.
- Install on iPhoneOne tap, a QR code or the codes by hand.
- Install on AndroidPixel, Samsung and other Android phones.
- TroubleshootingInstalled but no internet? Start here.
- Questions and answersPlans, top-ups, your home number and more.
- Does my phone work?Check that your phone supports eSIM.
- Find my orderGet a link to your orders by email.
Prefer to talk to a person?
Write to us. If it’s about an order, quote your order number (it starts with EZY-) so we can find it fast.
Contact support