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EzyHop

Legal

Legal notice

Who runs EzyHop and how to contact us.

Effective date: October 28, 2026

This page tells you who runs ezyhop.com and how to reach us.

Who runs this website

EzyHop is based in the United States.

Responsible for the content

EzyHop, at the address above, is responsible for the content of this website.

How to contact us

The fastest way to reach us is through [email protected]. If you are writing about an order, please include your order number. It helps us find it quickly.

You can also write to us by post at the address above. Post is slower, so please contact us online for anything urgent, like an eSIM that won’t install.

What we do

EzyHop sells prepaid, data-only eSIM plans for countries, regions and global use, plus top-ups for eSIMs you already have. The eSIM and the mobile service are provided by our network partner, eSIM Access, and the local networks it works with. We deliver your eSIM on screen and by email as soon as your payment goes through.

Payments are processed by Stripe on its secure checkout page. We never see your full card details. Your card statement shows a descriptor that ends in EZYHOP.

The website is available in English and Spanish.

Accuracy of information

We work hard to keep this website accurate and up to date. Plan details such as coverage, networks and speeds come from our network partner and can change. Before you buy, please check the plan page and our compatibility checker. The plan details shown at checkout are the ones that apply to your order.

Links to other websites

Some of our pages link to other websites. We don’t control those websites and are not responsible for their content. If you notice a link that no longer works or leads somewhere it shouldn’t, please let us know.

Copyright and trademarks

The content of this website, including text, design, illustrations and the EzyHop name and logo, belongs to EzyHop unless we say otherwise. Please don’t copy or reuse it without our permission.

Names of phones, operating systems and mobile networks, such as iPhone or Android, are trademarks of their owners. We use them only to describe which devices and networks work with our plans. Using them does not mean those companies endorse EzyHop.

Complaints

If something went wrong, please contact us first through [email protected]. We will do our best to put it right. Your rights as a customer are explained in our Terms of Service and Refund Policy.

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